The Freshwater Trust

When complex solutions need public understanding to scale.

With no prior PR foundation in place, awareness among journalists was limited and credibility had to be earned from the ground up. To attract funding and build long-term momentum, The Freshwater Trust partnered with Grady Britton on a multi-year PR strategy focused first on establishing credibility and thought leadership, creating the foundation needed to scale visibility in the years ahead.

The Freshwater Trust had spent years delivering measurable, data-driven conservation outcomes across Western watersheds. The results were proven. The approach was scalable. But the solution itself was complex and largely unknown outside expert circles.

PR AS THE ENGINE FOR CREDIBILITY AND SCALE.

The Freshwater Trust didn’t need attention for attention’s sake. It needed understanding from the media. 

Our strategy was rooted in a simple belief: complex, high-impact solutions earn momentum through credibility, not volume. Media relations was the right lever because it is inherently influential and built for complex storytelling. 

This work was intentionally designed as a long-term investment, with early efforts focused on establishing credibility and laying the foundation for future momentum.

TRANSLATE COMPLEXITY. BUILD BELIEF. CREATE MOMENTUM.

Rather than leading with tactics, the work focused on removing friction from understanding. We helped simplify how The Freshwater Trust’s model works, why it matters, and how its impact can be measured — making the solution easier to grasp for funders, policymakers, and media alike. 

A key part of this effort was the Basin Scout® Explorer, a journalist-friendly web/browser experience designed to explain The Freshwater Trust’s proprietary Basin Scout technology. By turning complex freshwater data into something intuitive and legible, the Explorer became a powerful credibility-building tool that helped differentiate The Freshwater Trust from other conservation organizations.

By turning dense analysis into something tangible and understandable, the BasinScout Explorer became a powerful storytelling asset — helping media, funders, and partners grasp not just what The Freshwater Trust does, but how its approach is fundamentally different from other conservation organizations.

Alongside this, we positioned the CEO as a thoughtful, nonpartisan voice through regional and industry media in Western river basins where The Freshwater Trust was already active. Early media coverage created space to refine messaging, build reporter trust, and establish credibility with journalists who cover water issues — allowing momentum to build naturally over time.

Grady Britton understands that good branding starts with clear thinking. Their insight into our industry and the pressures shaping it allows for smarter conversations and more intentional storytelling. They ask smart, sometimes uncomfortable questions that get to the heart of how our organization shows up in a crowded landscape.
Ben Wyatt
Senior Director of Strategic Partnerships & Communications
The Freshwater Trust