Oregon State Credit Union

Elevating every interaction for a member-first organization.

With expansion on the horizon, Oregon State Credit Union turned to GB for a more modern, upleveled way to express who they’ve always been: a trusted, member-first credit union. We refreshed their voice and visual tone across channels, creating a unified system that elevates every interaction. The result is clearer, more human communication that reflects their values without changing the heart of who they are.

28%
High Yield Savings campaign: PPC delivered a 28% MoM lift in CTR and a 9.53% CTR overall, which is 140% above the Google ads industry average.

Building momentum through clarity and connection.

We moved quickly with our client to evolve the expression — honoring its community-grown foundation while helping the brand show up confidently in new markets. 

An expression that scales — and moves swiftly.

We created a refreshed expression that guides how the credit union speaks, looks, and shows up across channels. From everyday communications to product creative and performance media, the new expression system brings consistency, warmth, and clarity wherever the brand meets its members and prospects.

Introducing the brand to a new community.

A coordinated brand campaign and product push carried the refreshed expression into a new metro market — building recognition and driving demand; helping the credit union show up with clarity, warmth, and extending a sense of real welcome from day one. 

We didn’t need to reinvent our brand; we needed to better represent who we are and evolve how we communicated with our members and prospects. Grady Britton helped us define a clear, strategic throughline that sharpened our messaging and elevated our visual expression.
Liz E. Martin
Chief Growth Officer
Oregon State Credit Union
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